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Terms of use

Terms
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Cancellation & Refund Policy

Cancellation Policy for Daily Charters

General Cancellations

In the event of cancellation of the charter by the Charterer for any reason, the following cancellation policy will apply depending on the time interval between the booking confirmation and the cancellation date:

Policy of “Dossier’s expenses”:

  • €150 for yachts up to 37 feet.
  • €300 for yachts over 37 feet and up to 50 feet.
  • €350 for yachts over 50 feet and up to 68 feet.
  • €450 for yachts over 68 feet.

Policy of “Dossier’s expenses” will be applied for bookings cancelled up to 90 + days prior to boat embarkation ( time frame between 61 and 90 days +)

Cancellation fee of 50% of the charter hire of the yacht, for bookings cancelled within a period of less than 61 up to 31 days prior to boat embarkation.

Cancellation fee of 100% of the charter hire of the yacht, for bookings cancelled in a period of 30 days prior to boat embarkation.

Cancellations Due to Weather Conditions

In the event of cancellation of the charter due to weather conditions meaning that the yacht is not allowed to cruise by port authority safety regulations, the following cancellation policy will apply:

  • A “Dossier’s expenses” fee applies as outlined above.
  • The remaining amount of the charter fee will be refunded in full.
  • Should the charter and the boat be available on the next possible better weather date, then the booking may be rescheduled upon confirmation of both parties (client and owner).

Cancellations by the Charterer Despite Permission to Cruise

In the event of cancellation by the charterer, as he judges that weather conditions are not favorable but permission to cruise has been given by the Port Authorities, the following cancellation policy will apply:

  • A cancellation fee of 100% of the total charter hire will apply, minus the fuel cost.

Cancellation Policy for Weekly/Long Term Charters

General Cancellations

If the Charterer cancels the charter for any reason, the following cancellation policy applies based on the time interval between the booking confirmation and the cancellation date:

Policy of “Dossier’s expenses”:

  • €150 for yachts up to 37 feet.
  • €300 for yachts over 37 feet and up to 50 feet.
  • €350 for yachts over 50 feet and up to 68 feet.
  • €450 for yachts over 68 feet.

This applies to cancellations made between 90 and 61 days prior to embarkation or for cancellations due to unfavorable weather conditions.

Policy of “Dossier’s expenses” will be applied for bookings cancelled up to 90 + days prior to boat embarkation ( time frame between 61 and 90 days +)

Cancellation fee of 30% of the charter hire of the yacht for bookings cancelled between 90 days up to 61 days prior to boat embarkation.

Cancellation fee of 50% of the charter hire of the yacht for bookings cancelled within a period of less than 61 up to 31 days prior to boat embarkation.

Cancellation fee of 100% of the charter hire of the yacht for bookings cancelled in a period of 30 days prior to boat embarkation.

Weather-Related Cancellations

Should the weather conditions prohibit cruising due to adverse weather conditions, indicating that the yacht is prohibited from cruising by safety regulations enforced by the port authorities, there would be no refund. The Captain will adjust the itinerary as necessary, ensuring travel to destinations feasible under prevailing weather conditions.

Download Cancellation Policy for Daily Charters here and for Weekly Charters here.